Protecting your personal data is a top priority for us. Learn in detail how vv99 collects, stores, and uses your information.
All your data is protected with SSL 256-bit encryption. No third party can access or read this information.
Vv99 will never sell or rent your personal data to third parties. This is a core commitment.
You have the right to view, correct, or delete your personal data at any time. Simply contact our support team.
Your data is used solely to provide and improve our services — nothing else.
We are transparent about what cookies are and how to manage them. Your preferences are in your hands.
Vv99's Privacy Policy is written in plain language — no hidden terms, everything is clear.
If you have any questions, please contact our support team.
Our Commitment: vv99 takes your privacy seriously. This policy explains what data we collect, why we collect it, and how we keep it secure.
Vv99's Privacy Policy applies to all users of our services. It explains what information we collect when you visit the vv99 website or use your account, and how that information is used.
By creating an account or using our services on vv99, you agree to this Privacy Policy. It forms an integral part of our Terms and Conditions.
While this policy is written in Bengali, the legally binding document is in English. In the event of any discrepancy in interpretation, the English version will prevail. We always strive to keep the Bengali version clear and easy to understand.
Vv99 only collects data necessary to provide its services. Data falls into two categories:
Information you provide directly:
| Data Type | Example | Reason |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC Verification & Age Confirmation |
| Contact Information | Email, Phone Number | Account Communication & Security |
| Financial Information | Mobile banking number, bank account | Payment Processing |
| Password | In encrypted form | Account Security |
Automatically Collected Information:
Vv99 uses collected data for specific, legitimate purposes. The ways we use your data:
To verify registration, secure logins, and ensure proper account functionality.
To process deposits and withdrawals and to prevent financial fraud.
To analyze anonymized data and improve the overall platform experience.
Resolving support requests, handling complaints, and sending necessary communications.
To comply with AML (Anti-Money Laundering) and KYC regulations.
To suggest relevant offers and games based on your preferences and gaming patterns.
Vv99 follows industry-leading standards to protect your data. Our security framework includes:
In the rare event of a data breach, we will notify affected members as quickly as possible.
Cookies are small text files stored in your browser. vv99 uses cookies to enhance your experience.
Types of cookies we use:
Cookies can be disabled through your browser settings. However, disabling essential cookies may cause certain features to stop working.
Vv99 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For as long as the account remains active |
| Transaction Records | Minimum 5 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Gaming Log | 3 Years |
| Support Chat | 2 Years |
| Browsing Log | 90 Days |
Upon expiry, data is securely deleted or anonymized.
Vv99 gives you control over your own data. Your rights include:
The right to know what data we hold about you and to receive a copy.
Right to request correction of inaccurate or outdated information.
The right to request deletion of data where no legal obligation requires its retention.
Right to object to the use of your data for specific purposes.
Right to receive a copy of your data in a machine-readable format.
Right to request that data processing be restricted under certain circumstances.
To exercise any of the rights above, contact our support team. We will respond within 30 days.
Vv99's services are intended for users aged 18 and above. We do not knowingly collect data from minors.
If we suspect a minor has created an account on vv99, we investigate, close the account, and delete any collected data.
If parents believe their child is using vv99, please contact support immediately. We will take prompt action.
Vv99's platform integrates third-party game providers and payment services. These parties have their own privacy policies.
Vv99 does not control the data protection practices of third parties. We recommend reviewing the privacy policies of any relevant parties.
Before sharing data with any third party, we verify that they meet appropriate data protection standards and have signed a data protection agreement with us.
Vv99 may update this Privacy Policy when necessary. In the event of changes:
To view previous versions of this Privacy Policy, please contact our support team.
For any privacy-related questions, complaints, or requests, please reach out to us:
If you are not satisfied with our response, you have the right to file a complaint with the relevant licensing authority.
Register with vv99 and enjoy gaming in a fully encrypted, secure environment.